Level 101 · Business Advisory

Technology translation for founders and operators.

Level 101 is a business advisory practice for founders and operators of small but funded, competitive but underweight businesses. As a technology translator, it turns hard questions about strategy, growth, technology, and customers into clear decisions, and advises through implementation.

Who this fits

Operating well. Missing the important move.

If you are a founder or an operator and you want innovative thinking to grow or move past an obstacle, let's chat.

The business

Small but funded, with a real operation and a team that can act on a decision.

The situation

Competitive but underweight. Doing a lot right, and still missing something important.

The leader

A founder or operator who can say yes and who wants outside judgment before the next move.

The industry

Any industry. The starting point is your business and the decision in front of it.

The method

Your business first. Then the decision.

The work starts with your business: the decision in front of you, the obstacle in the way, and the facts on the ground.

01

Study the business

Start with the decision, the obstacle, the customers, and the facts inside the business.

02

Pressure test the thinking

Challenge the assumptions behind the obvious answer while they can still change the outcome.

03

Decide clearly

Turn the work into a decision leadership can act on and explain.

What the work produces

Judgment your team can act on.

Advice at Level 101 arrives in the room and in writing: counsel as decisions come up, and deliverables your team can use on Monday morning. Each piece stands alone. Together, they build into a playbook.

Decision memo

The recommendation, the reasoning, and the tradeoffs, in writing. The document the decision is argued from.

Growth strategy

Where growth comes from next, ranked and sequenced, ready to become the team work plan.

Technology decision package

Buy, build, or skip, with what the work should cost, so you negotiate instead of guessing.

The playbook

When the decisions add up to a direction, the deliverables combine into one playbook the business can run from.

See what the work produces

Questions clients bring

Advice for the decision in front of you.

Growth

What is the strategy for growth, and what should this business do next?

Technology decisions

We know we need technology. What should we do, and what should we avoid?

Product or channel performance

Why is this product or channel underperforming, and what would change that?

Distribution or customer experience

What should a new way to reach and serve customers look like?

Startup validity

Is this idea sound, and what would have to be true for it to work?

Opportunity

What opportunity sits inside this business, or just next to it?

Explore advising

The boundary

Advice is the product.

Level 101 advises through implementation and stays in the decision room while your team builds.

Let's chat
Level 101 doesAdvise
Your team doesImplement
The engagement staysAdvisory
The first step isA conversation

Why Level 101

A career spent translating technology for business.

Level 101 is the practice of Chad Sexton, who founded it in 2000. He has led customer experience at the C suite level, built digital products, and advised leaders across automotive, fintech, media, travel, and other sectors.

AI is a force multiplier across research, analysis, and the artifacts clients act on. It has changed what one adviser can see, and how fast he can see it. Knowing what to do with it is the judgment clients buy.